Here's how you reset a user's device:
Open the Fordefi web console.
In the side menu, click User Management. The following screen is displayed:
Find the user whose device you want to reset.
Click the ellipsis menu at the extreme right of the user name, and select Reset user's device.
- The user's device is reset.
- The admin will be prompt to create a new activation code.
Updated 22 days ago