Configure Authentication Settings

The Authentication tab under Settings lets administrators set the organization's:

  • Web session timeout
  • MFA (multi-factor authentication)
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Set web session timeout

Here, admins configure a session timeout for a single login to the Fordefi Web console - for all users in the organization. When the timeout has lapsed since the start of the session, the user is automatically logged off.

When a user belongs to more than one organization, the shortest timeout session defined for that user, across all organizations, is effective.

  • The web console inactivity timeout is fixed at 24 hours. This means that even if you set the session timeout to be longer than 24 hours, then, for added security, the user will still be logged out if they are inactive for 24 hours.
  • The web console timeout setting has no affect on the length of mobile sessions.

Here's how you set the web console timeout:

  1. In the web console, click Settings > Authentication.
  2. In the screen that is displayed, click Edit in the top-right.
  3. In the field and list that open, specify the desired number of hours and minutes.
  4. Click Save.

Activate MFA

MFA is optional for an organization and is activated globally by an administrator for all users in the organization. When activated, users must set up MFA for their account on their next login.

As part of the activation, admins can choose whether to enable the option “remember this device for 30 days” for users. If not enabled, MFA is required on every login.

To activate MFA:

  1. In the web console, click Settings > Authentication.
  2. Click Turn on MFA. Confirm the activation in the notification that is displayed.
  3. If you so choose, toggle on Remember this device for 30 days.
  • Currently supported MFA method: TOTP (Google Authenticator).
  • For security reasons, once MFA is turned on for an organization, it cannot be turned off. To reset MFA, contact Fordefi support.